
State Farm® Insurance Agent Amy Manshack
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connie Coker
April 22, 2025
"Excellent service and assistance"
Justin Gray
April 21, 2025
"Justin at State Farm is the man. By far the best rates and best experience"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Leslie deitz
April 10, 2025
"I’ve recently dealt with Justin involving a quote for car insurance!! This was my best experience by far, he explained everything in great detail & answered all my questions!! He was very polite & knowledgeable!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sam Welch
April 8, 2025
"Justin Staffelbach was the State Farm agent who helped me with all my questions, concerns, and most importantly, helped me find the right insurance I needed, he was very helpful and respectful and now I always ask for Justin staffelbach by name whenever I have any concerns or questions, he won’t hesitate to walk you through everything you need to know, I highly recommend Justin to anyone and everyone, great job Justin!! 👍🙂"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jaime Dugan
April 2, 2025
"Justin was very helpful and we got coverage quickly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gina Sullivan
March 25, 2025
"Justin was absolutely wonderful. He was professional, personable, and able to answer all of my questions. We were able to bundle my policies and save money at the same time :). It is such a relief knowing that we have a great insurance team here locally. I would HIGHLY recommend them to all."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Matt Kohlman
March 18, 2025
"I recently had to call for a situation, and Justin Staffelbach took care of me in a quick, yet professional manner. He took care of all my needs, and he helped me navigate the complicated world of insurance better than I would ever expect. Thank you Justin!"
Marilyn Hart
February 18, 2025
"Knowledgeable staff! Customer service extraordinaire. Provided over and above assistance with our insurance needs. Thank y’all."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Samantha Cabe
February 15, 2025
"These are my people, they take care of all my needs for my auto and home owners insurance. They have even notarized signatures for me that had nothing to do with insurance. Thanks so much!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kate DeLoach
January 20, 2025
"We recently had a chimney fire and were very pleased with the way State farm handled it. We had a check within a couple of weeks which helped us to get the repairs scheduled."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
jim williams
December 7, 2024
"Justin went above and beyond ensuring that a car I purchased over the weekend got the insurance it needed within 15 minutes of their store being open on a SATURDAY! Absolutely incredible service!"
"Thank you for the review. Justin is a great asset to our team and is very helpful with helping out policyholders with whatever they may need."
James Slatten
November 2, 2024
"Amy office was recommended by my local State Farm agent, Ann Raush, in Louisiana to handle an insurance issue on a probate estate property in Highlands. Tifani from Amy's office was knowledgeable, highly responsive and prompt in helping the estate to bind coverage quickly. Highly recommend Tifani in Amy's office. Follow up: The whole office was great to work on the estate's insurance matters. Even though we were a "short term" client we got the best of service from Amy and her staff."
"Jim thank you for your kind words. Tifani is a great asset to our office. We are happy to help!"
Joseph weldon
October 3, 2024
"Justin was amazing kept me up to date with everything called to see if there was anything else i needed and was super respectful and polite"
"Thank you for the review. We appreciate your business and are happy to help anytime!"
icur4me
September 25, 2024
"Even though I didn't have an appointment and they were busy they saw to me quickly. Justin Staffelbach was a pleasure to work with. Everyone in the office was very friendly, I was instantly put at ease. I will be returning to that office."
"Thank you for the review. We are happy to hear that you had a great experience with us."
Emily Pignona
September 22, 2024
"If you want quality, reputable, personal insurance providers you can rely on look no further! This office has many smiling faces, by I personally ask for Justin every time. He was very knowledgeable about all of the different home, auto, and life policies. I can rest assured knowing Amy and her team are always available to answer my calls right away and find a solution to my questions!"
"Thank you for your kind words, we appreciate you and are happy to help!"
Yvonne Robinson
September 17, 2024
"Justin Staffelbach was the State Farm agent who helped my daughter and me with insurance. We had a lot of questions and wanted to compare current insurance with what State Farm could offer. He spent plenty of time with us, answered our questions and even offered his own personal insurance decisions to help us make ours. Most of all, we felt no pressure one way or another. Nice guy did a nice job. 😊"
"Thank you for your review. Justin is a huge asset to our office. We appreciate your business and are happy to help!"
Paige R
September 17, 2024
"Justin Staffelbach is a great agent to work with. He was extremely friendly, knowledgeable and empathetic. He really put in the effort to explain my life insurance and car insurance policy when I had never purchased any before. He cared about providing me with a plan that worked for my budget and family. Purchasing insurance of any kind can be a stressful thing. I feel much better about my life insurance policy and my new and improved car insurance. Thanks Justin!"
"Thank you for your kind words. We appreciate your business and are happy to help in any way we can."
Paul Williams
September 16, 2024
"Was looking for new Home Owner's and Liability policies, on short notice. Justin was amazing to work with, very organized and had us insured with the appropriate levels of exposure that met our needs in short order! Would highly recommend."
"Thank you for the kind words. Justin is a huge asset to our agency. We greatly appreciate your business!"
Stephen Dunbar
September 7, 2024
"I want to thank Amy Manshack for her agents at the Franklin office specifically, Justin who lead the charge and never gave up and those who assisted I’m grateful Happy Friday y’all"
"Thank you for the kind words. We greatly appreciate your business and are happy to help anyway we can"
Fairy Queen
September 5, 2024
"BEST SERVICE EVER!!!!! In My Opinion. JUSTIN STAFFELBACH was ABSOLUTELY WONDERFUL along with a seamless, organized family feel. We Got everything put in place for Home and Car insurance and Great Life Insurance options. You can't do ANY BETTER than this when it comes to really important issues. Thank you!!! JUSTIN"
"Thank you for the review and kind words. We greatly appreciate your business and are happy to help any way we can."
Emily Cary
July 18, 2024
"Justin gave me a great help to cover my cars and my house for a good price . Thank you again"
"Justin is great with customers we appreciate you. If we can do anything in the future please let us know"
Susan Kannen
June 13, 2024
"We are moving to Franklin NC from Northern VA. Today we met with Justin who helped us with homeowners and car insurance. He took time to ask us questions to ensure all our insurance needs were met. We are really happy with our service and look forward to working with Justin in the future."
"Thank you for the kind words. We appreciate your business and are happy to help"
Gareth Lynch
May 31, 2024
"Justin made everything extremely painless and took the guess work out of the insurance and coverage process. I feel my vehicle is insured to the best it can be and we even discussed life insurance possibilities in future, which was also, extremely painless. 100% recommended to anyone that asks"
"Thank you for your review we value your business!"
Kevin Claus
May 9, 2024
"Alan was very helpful today while assisting me with numerous rate quotes. He was very patient with my many questions. He researched and returned my call very quickly!"
"Thank you for your review. We appreciate your feedback and value you as a customer!"
Simply Starry
May 4, 2024
"Ever since moving to Franklin I needed a solid friendly and accessible insurance agent. And I really love these people Justin was my agent but everybody in the office is very nice. I got very reasonable rates on to Camper vans in my Ford Escape. If I have a request like can you print me out my proof of insurance they're right on it I don't know about recommending anybody else but them"
"Thank you for your review. We greatly appreciate your business and the kind words about our office!"